Question 1

What is tour-flow?

Accepted Answer

tour-flow is a purpose-built platform for managing live tours, events, and production. It replaces spreadsheets, email chains, and scattered documents with one centralized workspace where tour managers, production teams, and crew can collaborate in real-time.

Question 2

Who is tour-flow for?

Accepted Answer

tour-flow is built for touring professionals — tour managers, production managers, band managers, booking agents, and anyone involved in organizing live events. Whether you're managing a small club tour or a large-scale arena production, tour-flow scales with your needs.

Question 3

How do tour templates work?

Accepted Answer

When you create a tour, you set up templates for crew lists, production sheets, and notes. Every event you add to that tour automatically inherits these templates. You can then customize each event individually without affecting the tour template. If you update the tour template later, you can push those changes to existing events.

Question 4

What is a day sheet?

Accepted Answer

A day sheet is the single document that tells your entire crew what's happening on a given show day — schedules, venue details, hotel info, contacts, and notes. In tour-flow, each event functions as a digital day sheet that updates in real-time and is accessible from any device.

Question 5

Can I share information with external people?

Accepted Answer

Yes. tour-flow supports shared booklets — curated views of event information that you can share via link with venues, promoters, or anyone who needs specific details without giving them full access to your workspace.

Question 6

How does advancing work in tour-flow?

Accepted Answer

Advance forms let you collect venue and production data from promoters and venue contacts via a shareable link. The responses flow directly into your event, so you don't have to manually copy information from emails into your system.

Question 7

Is there a mobile app?

Accepted Answer

Yes. Tour Flow (the mobile app) is available for iOS and gives your crew instant access to day sheets, schedules, contacts, and tour information on the go. It syncs with the web platform in real-time.

Question 8

Can I import data from spreadsheets?

Accepted Answer

Currently, tour-flow doesn't offer direct spreadsheet import. However, setting up your first tour is fast — templates mean you only build your crew list and production setup once, then every event inherits it automatically.

Question 9

Is my data secure?

Accepted Answer

Yes. tour-flow uses industry-standard encryption, secure authentication, and role-based access controls. Your data is hosted on secure cloud infrastructure and backed up regularly. Only workspace members with appropriate permissions can access your tour data.

Question 10

How do I get started?

Accepted Answer

Sign up for free, create your first workspace, and follow the Quick Start guide. You can have your first tour set up in under 10 minutes.

Documentation

Getting Started

Tours

Events

Crew Management

Projects & Boards

Workspaces

Documents & Files

Travel & Off Days

Notifications

Frequently Asked Questions