Notifications
Stay informed with in-app notifications, email digests and instant notifications you control per type and channel.
Notifications
tour-flow keeps your team informed with in-app notifications, unread counts, chat alerts, and email digests.
In-App Notifications
The notification bell in the header shows your unread notification count. Click it to see recent notifications.
Notification Types
| Type | Triggered When |
|---|---|
| Tour Updates | Tour details are modified |
| Event Changes | Event schedule, venue, or status changes |
| Card Assignments | You're assigned to a project card |
| Comments | Someone comments on a card you're involved with |
| Chat | You're mentioned, receive a direct message, or have relevant chat activity |
| Booklets | A booklet is shared with you or needs your attention |
| System | Announcements and platform updates |
Managing Notifications
- Click a notification to navigate to the relevant item
- Mark individual notifications as read
- Mark all as read with one click
- Watch unread counts in the sidebar for chat and conversation activity
Email Digests
The email digest is a summary of everything in your notification center that you haven't read yet, so you can catch up without opening tour-flow. It covers all your unread notifications and is only sent when there's something new.
Digest Frequency
The only digest setting is how often it arrives:
| Frequency | Description |
|---|---|
| Every 4 hours | Frequent updates for active tours |
| Every 6 hours | Balanced frequency |
| Every 12 hours | Twice a day |
| Daily | Once-a-day summary |
| Never | No summary emails |
Choosing Never only stops the digest. Your instant notifications keep working as set below.
Instant Notifications
Instant notifications reach you the moment something happens. For each notification type you choose the channels:
- Email: an email right away (where available)
- Browser: a notification on your computer
- Mobile app: a push notification on your phone
Types are grouped (chat, crew messages, crew requests, booklets, planning, projects, workspace and system) in sections you can expand. Everything is on by default, and everything still lands in your notification center, whatever you choose.
Some emails are always sent because they carry information you shouldn't miss: crew requests and changes to them, booklets shared with you, and project or workspace invitations. They're marked with an info icon instead of a checkbox.
Where to Find the Settings
- Web: open Settings and scroll to Notifications. The digest frequency and the instant notification matrix are both there.
- Mobile app: open Settings and tap Notification channels.
- Verified crew: on the web, click your email address on the My Booklets page. In the app, open Settings and tap Notification channels.